Frequently Asked Questions (FAQs)
1. What is BeHalal Organics?
BeHalal Organics is a wellness brand dedicated to offering high-quality, 100% halal, natural, and organic products. We focus on clean ingredients that align with halal standards and promote overall health and well-being.
2. Are all your products halal?
Yes! Every product at BeHalal Organics is 100% halal, ensuring that our ingredients and production methods meet strict halal guidelines.
3. Are your products organic and natural?
Absolutely. We prioritize organic, natural, and ethically sourced ingredients. Our goal is to offer pure, chemical-free options that are safe for you and your family.
4. Do you test on animals?
No. BeHalal Organics is a cruelty-free brand. None of our products or ingredients are tested on animals.
5. Are your products suitable for all skin types?
Most of our products are suitable for all skin types, including sensitive skin. However, we always recommend doing a patch test before trying any new skincare product.
6. How can I be sure your ingredients are safe?
Transparency is part of our promise. We clearly list all ingredients on our packaging and website.
7. Do you ship internationally?
Yes, we offer international shipping. Shipping times and fees may vary depending on your location.
8. How long will it take to receive my order?
Orders within United States usually arrive within 3–7 business days. International orders may take 7–21 business days. You’ll receive a tracking number once your order is dispatched.
9. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure online payment methods.
10. What is your return and refund policy?
Customer satisfaction is our priority. If you’re not happy with your purchase, please contact us within 14 days of receiving your order. We’ll guide you through the return or refund process.
11. How can I contact customer service?
You can reach us through our Contact Us page or email us at sales@behalalorganics.com. We usually respond within 24–48 hours.
12. Can I become a reseller or distributor?
Yes, we welcome partnerships. Please visit our Wholesale or Partner With Us page or contact us directly for more information.
13. Are your products vegan-friendly?
Many of our products are vegan. Please refer to each product’s description for vegan labeling. We ensure no animal-derived ingredients are used in our vegan-certified items.
14. How should I store your organic products?
To preserve freshness and potency, store products in a cool, dry place away from direct sunlight. Always close lids tightly after use.
15. Do your products have an expiry date?
Yes. Each product comes with a clearly marked expiry or best-before date. For optimal results, we recommend using products within 6–12 months after opening.
16. Do you offer discounts or promotions?
Yes, we regularly offer special promotions, bundle deals, and seasonal discounts. Subscribe to our newsletter or follow us on social media to stay updated.
17. Can I change or cancel my order after placing it?
If your order hasn’t been processed or shipped, you can request a change or cancellation by contacting our support team as soon as possible.
18. Are your packaging materials eco-friendly?
We’re committed to sustainability. Our packaging is recyclable, and we’re constantly working on improving our eco-friendly practices.
19. Do you offer gift cards or gift wrapping?
Yes, we offer digital gift cards and gift wrapping options at checkout—perfect for special occasions.
20. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use it to monitor the delivery status online.
21. Can I use your products during pregnancy or breastfeeding?
Many of our products are safe for use during pregnancy and breastfeeding, but we recommend consulting with your healthcare provider before introducing any new skincare or supplement.
22. Do you offer samples or trial sizes?
We occasionally offer sample sizes or trial kits for select products. Keep an eye on our website or subscribe to our newsletter for updates.
23. Can I find your products in physical stores?
Currently, BeHalal Organics is primarily an online brand. However, we are working to expand into select retail locations—stay tuned for announcements!
24. Do you offer custom skincare solutions or consultations?
Yes! Our team is happy to guide you toward products that suit your skin type and goals. You can contact us for personalized recommendations.